Khadeeja Omar Ahmed
Receptionist
Profile summary
Administrative Assistant with extensive experience delivering exceptional customer service in fast-paced settings. Possesses keen attention to detail and strong decision-making abilities for managing multiple tasks concurrently. Demonstrates a self-motivated work ethic, performing effectively independently or within teams.
Career highlights
Extensive Tenure in Administration: [Administration]: Managed data entry and administrative operations for 14 years at Memon Group Real Estate Development.
Championship Organization Recognition: [Community Engagement]: Received a formal certificate of thanks from the Emirates Down Syndrome Association for contributions to organizing a championship event.
Professional Training Completion: [Professional Development]: Completed TOT certification from the American Canadian Board For Professional Training.
Key skills
Professional experience
Managed employee performance, attendance, and departures. Responsible for promotions and decision-making, issuing circulars to communicate policies. Conducted field visits to assess and ensure operational alignment. Prepared weekly and monthly reports for the Director General, including overall performance and staff evaluations.
- Monitor employee performance, attendance and departure
- Make promotions
- Making decisions and circular
- Conduct field visits to inspect and ensure that the mechanism of work is moving in the right direction
- Weekly and monthly reports to the Director General and a report on overall performance and staff evaluation
Managed employee leave requests and prepared administrative correspondence. Contributed to departmental budget preparation and submitted employee attendance and departure reports for managerial review. Reviewed applicant CVs and administered job applicant assessment tests.
- Coordinate all employee vacations
- Prepare letter for the employees of the administration
- Contribute to the preparation of the department's budget
- Submit all reports on the date of attendance and departure of employees for the manager to review
- Review applicants' CVs and take job applicant assessment tests
Managed executive scheduling and appointments, including arranging customer visits and interviews. Prepared an integrated agenda encompassing meetings, conferences, events, and visits. Generated daily, monthly, and annual reports for the organization. Maintained organized customer records and appointment schedules, alongside managing and prioritizing data with report and statistic preparation.
- Organizing all appointments and processing data in an appropriate manner
- Preparing daily, monthly, and annual reports for the company
- Record customer numbers and schedule appointments in organized sequence
- Scheduling and managing data with prioritization and statistics
The role involved greeting visitors and customers, managing data entry, and handling incoming phone calls and emails. Responsibilities included administrative duties, scheduling and taking appointments, and preparing and reporting on various tasks. Additional duties encompassed printing work and creating schedules.
- Welcome visitors and customers
- Data Entry
- Answer phone calls and emails
- Carrying out all tasks, office work and administrative tasks
- Scheduling and taking appointments
- Preparation and reporting
- Carrying out printing work
- Make schedules
In reception, customer service, and health insurance card preparation, this individual acquired training. Additionally, administrative responsibilities within accounts and human resources were undertaken, focusing on employee-related tasks.
- Trained in reception and customer service departments
- Prepared health insurance cards for customers
- Assisted with administrative tasks in accounts and human resources departments